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Privacy Policy

How we handle information on our B2B product and inquiry website.

Last updated May 24, 2026

Ningbo Jiangbei Ocean Star Trading Co., Ltd ("Ocean Star", "we", "us", or "our") operates oceanstar-inc.com as a B2B product catalog and inquiry website for importers, distributors, retailers, and private-label brands.

This Policy explains how we collect, use, process, and safeguard information when you visit the Site, submit an inquiry, request a product brief or catalog material, use site search, or choose to play embedded video.

The Site does not offer checkout, online payments, user accounts, public comments, message boards, sweepstakes, contests, consumer advertising, or advertising profile services.

At a glance

  • We do not sell personal information.
  • We do not share personal information with advertisers, data brokers, remarketing networks, or unrelated third parties.
  • We do not track visitors across websites or build advertising profiles.
  • Cloudflare and Mailgun process limited data only as service providers, under our instructions.
  • We use one strictly necessary first-party cookie to remember your language choice.
  • Most personal information we receive is business contact information you choose to submit.

Information We Collect

We may collect the following categories of information:

Contact and inquiry information

When you submit an inquiry, we may collect your name, email address, company, country or market, product of interest, expected volume, inquiry reason, and message.

Material and product brief requests

When you request a product brief or other material, we collect your name, email address, company, requested material, and confirmation that we may contact you about that request.

Technical and site-delivery data

Cloudflare and our systems process standard technical data such as IP address, user-agent, requested URL, request time, browser, operating system, and security information needed to deliver the Site and prevent abuse.

CDN-derived country

When you submit an inquiry or material request, we include the country estimated by Cloudflare from your IP address in the internal email sent to our team. This is country-level only; we do not receive city, street-level, or GPS location.

Language preference

If you choose a language, the Site may set the first-party `os_locale` cookie to remember that choice. The cookie stores only a language code such as `en` or `es`.

Aggregate analytics

We use first-party Cloudflare tools, such as Cloudflare Zaraz and Cloudflare Web Analytics when enabled, for aggregate, cookieless measurement of events such as page views, video plays, outbound clicks, scroll depth, search submissions, and form submissions. This is not individual user tracking, and we do not use this data to identify you or advertise to you.

Security verification

Forms use Cloudflare Turnstile to help distinguish legitimate requests from automated abuse. Cloudflare processes the verification token and technical signals needed to validate the challenge.

Embedded video

YouTube videos are loaded through a click-to-load facade. Before you click play, we show a self-hosted poster image and do not load the YouTube iframe. After you click play, Google/YouTube processes data under its own policies.

How We Use Information

We use information to:

  • Respond to business inquiries, quote requests, sample requests, catalog requests, and product brief requests.
  • Understand your market, product format, and requirements so we can send a useful response.
  • Send B2B communications related to your inquiry, business relationship, or material request.
  • Operate, secure, debug, and improve the Site and its forms.
  • Measure aggregate site performance and content usefulness without identifying individual visitors.
  • Prevent spam, fraud, automated abuse, and security incidents.
  • Keep reasonable business records and comply with legal obligations.

Service Providers and Limited Processing

We do not share information for others to use independently. In limited cases, information may be processed outside Ocean Star only to operate the Site, respond to your request, or comply with law:

Internal team and affiliates

We may route inquiries to sales, support, product development, compliance, production, and affiliated Ocean Star companies where needed to respond or prepare a proposal.

Service providers

We use providers that process limited data on our behalf, including Cloudflare for hosting, security, CDN, Turnstile, and aggregate measurement, and Mailgun to deliver inquiry emails to our team. These providers are not authorized to use inquiry information for their own marketing, advertising, or tracking.

Services you choose to activate

If you click to play a YouTube video or open an external link, that third-party provider processes data from that interaction under its own policies.

Legal requirements and protection

We would disclose information only if we believe in good faith that it is necessary to comply with law, respond to legal process, protect rights, safety, or property, or investigate abuse.

Business transactions

If we are involved in a reorganization, merger, acquisition, financing, or sale of assets, information may transfer as part of that transaction subject to appropriate protections.

We do not sell personal information, do not share it with advertisers, data brokers, or remarketing networks, and do not allow service providers to use inquiry information for their own purposes.

Provider Privacy Notices

For more detail on how these providers protect and process data when delivering their services, review their privacy notices:

Cookies and Site Measurement

The Site does not set cookies or persistent storage for advertising, profiling, or cross-site tracking. We do not use marketing pixels, ad-network beacons, or remarketing scripts.

The `os_locale` cookie is strictly necessary to remember the language you selected. It lasts up to one year and is not used for advertising, profiling, or tracking.

Cloudflare may process technical logs and security data to deliver the Site, protect it from abuse, and measure aggregate performance. Our setup does not create cross-site or cross-device advertising identifiers.

Because we do not sell personal information or share it for behavioral advertising, Do Not Track or Global Privacy Control signals do not change our practice.

GDPR, UK GDPR, ePrivacy, and FADP

The controller for personal data processed through the Site is Ningbo Jiangbei Ocean Star Trading Co., Ltd, using the contact details at the bottom of this Policy.

We process inquiries and material requests to take steps at your request before a possible business relationship. We process technical, security, and aggregate measurement data based on our legitimate interest in operating, securing, and improving a B2B website. When you play embedded video or complete optional fields, the related processing may be based on your choice or consent. We may also process information when necessary to comply with legal obligations.

Our company operates from China and the Site is delivered globally through providers such as Cloudflare. Where law requires safeguards for international transfers, we use appropriate mechanisms such as standard contractual clauses or other valid transfer mechanisms.

Depending on your location, you may request access, correction, deletion, restriction or objection to processing, portability of data you provided, withdrawal of consent where applicable, and the right to lodge a complaint with your local data protection authority.

Data Retention

We retain inquiries and material requests for as long as needed to respond, manage a possible business relationship, and keep reasonable business records, typically up to three (3) years from the last interaction unless a legal obligation, dispute, or active business relationship requires longer retention.

Technical logs, security data, and aggregate analytics are retained under the applicable retention windows and terms of our providers. We do not export aggregate analytics data to create long-term individual profiles.

Choices and Requests

You may ask us to update, correct, or delete information you submitted to us. You may also ask us to stop sending non-essential business communications. To make a request, email us at contactus@oceanstar-inc.com.

We may need to verify your request by matching it to information you previously provided, such as the email address used in your inquiry. You may also designate an authorized agent where applicable law allows.

California Privacy Rights

This section provides additional information for California residents under the CCPA, as amended by the CPRA.

In the preceding twelve (12) months, the categories of personal information we may have collected are: identifiers such as name, business email address, optional phone number, and company; commercial information such as inquiry contents, requested products, and requested materials; internet or electronic network activity in aggregate form; and approximate location limited to CDN-derived country.

We do not collect biometric information, payment financial data, precise location, sensitive information for inferring characteristics, or individual preference profiles. We do not sell or share personal information for cross-context behavioral advertising, and we have no actual knowledge of selling or sharing personal information of consumers under 16 years of age.

California residents may request to know, access, delete, correct, and receive a portable copy of personal information, and have the right not to be discriminated against for exercising those rights. Because we do not sell or share personal information for behavioral advertising, a separate sale/share opt-out is not required.

California "Shine the Light" law permits requests about disclosures to third parties for their own direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

Children

The Site is intended for business buyers and companies, not children. We do not knowingly solicit personal information from children under 13. If you believe a child submitted personal information to us, contact us so we can review and delete it where appropriate.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. Even so, no website, email system, or transmission method can guarantee absolute security.

Third-Party Websites

The Site may link to third-party websites or services. This Policy does not cover those websites or services. Review their privacy policies before providing information to them.

Contact Us

If you have questions or requests about this Privacy Policy, contact us at:

Ningbo Jiangbei Ocean Star Trading Co., Ltd

902-904, Building No.2, MaoYue Business Center, HuXi Road, Ningbo, China, 315000

+86-574-87659817

contactus@oceanstar-inc.com