Contact · We reply within one business day
Start with one SKU.
From trial orders to full containers — Ocean Star supports the entire journey. Prepare your specs, receive samples in around four weeks, and move into stable production from owned factories.
- <24 h
- Reply time
- 60+
- Export markets
- 2,800+
- Customers worldwide
§01 — Send an inquiry
Tell us what you need.
Whether you're sourcing for retail shelves, building a private label, or developing a new product line — we quote, sample, and ship within weeks, not months.
§02 — What happens after you submit
No black hole — four predictable steps.
Every inquiry is reviewed by a real engineer within one business day, then routed to the right specialist team. Here is what to expect between hitting Send and seeing samples on your desk.
You hear back within one business day.
A sales engineer reviews your inquiry and assigns it to the right team — sales, R&D, or compliance.
We confirm the brief.
Target market, volume, format, packaging, and compliance scope. We will ask the questions the brief is missing.
Samples and pricing land on your desk.
Stock samples ship within days. Custom samples land in around 4 weeks together with a tailored quote.
We move into production.
Owned factories, managed QA, OTIF measured against confirmed PO dates. Stable supply from day one.